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Privacy Clause

Personal Information

We at Medical Practice Consulting need to collect personal information if we are to meet our obligations to you, to follow your instructions, to inform you of new services and to ensure that our business is geared towards your needs.

We respect your privacy and your personal information. For this reason, we take all reasonable measures, in accordance with this Policy, to protect your personal information and keep it confidential.

Further to the requirements of the ECT Act, we will disclose your personal information without your consent:

  • If we are required to do so by law or court order
  • If disclosure is in the public interest
  • It is necessary to protect our rights

How we collect personal information

Whenever you complete an application form or contact us electronically, we will collect your personal information.

Your privacy is important to us. We will therefore not sell, rent or provide your personal information to unauthorised entities or other third parties for their independent use without your consent.

Mail, E-mail or SMS

Provided you have agreed to this, we may use your personal or other information to send you information on new services or products that may be of interest to you. This may include mail, e-mail or SMS information concerning us, our products and services, or our partners and their products or services. If you do not wish to continue receiving this information you may contact us and we will remove you from our mailing list.

Third parties

Whenever we commission other organisations to provide support services to us, we will bind them to our privacy policies as far as they may be required to have access to our customers' personal information to perform such services.

Storing personal information

We value the information that you choose to provide us with and will therefore take reasonable steps to protect your personal information from loss, misuse or unauthorised alteration. Medical Practice Consulting has physical, technological and procedural security safeguards in place and will use its best endeavours to protect your personal information.

Which laws apply?

The Privacy Policy will be governed by a construed and interpreted in accordance with the laws of South Africa. To extend that a court has jurisdiction over any dispute which may arise out of or in connection with the Privacy Policy, we both submit to the jurisdiction of the South African courts.

Right to amend this privacy and security statement

We reserve the right to amend the privacy and security statement at any time. All amendments to the privacy and security statement will be posted on the website. Unless otherwise stated, the current version will supersede and replace all previous versions of the privacy and security statement.

User Account Information

Information that we obtain from you Why we need this information Who we will share this information with

Information to create a user account

For us to register an account on the MPC Medical Education System we need to obtain the following information from you:

  1. Your email address
  2. Your title
  3. Your name
  4. Your surname

This information is required for identification and appears on all Medical Education documentation and correspondence.

This information will only be used in association with submissions to the Health Professions Council of South Africa (HPCSA), the South African Department of Higher Education and Training (DHET), Medical Education Content Providers and Donors/Funders as addressed below.

Your information will never be used for any other purpose than providing you with information pertaining to:

  1. Medical education and
  2. Information relevant for you to practice as a healthcare professional.

You have the right to disable any communication from MPC by accessing your MPC user account. Your MPC user account is available 24 hours a day/ 7 days a week and can be accessed by logging in.

Your profession and speciality (where applicable)

A person needs to be a registered healthcare professional to access the MPC Medical Education System as the content contained within is not suitable to be accessed by the public. The MPC Medical Education System contains medical educational material that is intended only for registered healthcare professionals. We further need to ensure that any medical education completed with MPC is credited to your professional council number for you to claim CPD/CME credits with your professional council.

Your professional council of registration and professional council registration number

The country that you practice in

Certain medical education content is only approved for specific countries. We thus need to know in which country you practice so that we only present medical education that is relevant to you.

Medical Education Manager & Your Medical Education History

Please note that this information is only required and obtained from you, should you wish to make use of the Medical Education Manager. Please note that your Individual Activity Record (IAR) will only be submitted to and shared with the Health Professions Council of South Africa (HPCSA), should you wish to do so. Submission of information to the HPCSA is only processed upon your digital instruction. You are not required to setup your Medical Education Manager and provide MPC with this information, should you not wish to do so.

Information that we obtain from you Why we need this information Who we will share this information with

Your medical education history and CPD certificates

The Health Professions Council of South Africa requires that a healthcare professional submit evidence of Continuing Professional Development (CPD) compliance upon selection in a compliance audit by the submission of an Individual Activity Record (IAR). When an IAR is generated electronically by you, as a user, your medical education history and CPD certificates are imported into the IAR electronically for submission to the HPCSA.

The Health Professions Council of South Africa (HPCSA),

Your HPCSA CPD compliance information

For us to provide a Medical Education Manager we require the following information for the forecasting of compliance steps:

  1. Your last audit date and
  2. The year that you completed studies/internship/community service (where applicable).

These dates form the basis of the HPCSA audit cycles and we cannot offer a Medical Education Manager without this information.

This information is only used to forecast your next HPCSA audit date and is not shared with any third parties

Your South African ID Number

The HPCSA requires your South African ID Number to be completed on the Individual Activity Record (IAR) when you are selected for a CPD Compliance Audit. We can thus not offer the service of electronic submission of IARs to the HPCSA if we do not have the prerequisite information.

The Health Professions Council of South Africa (HPCSA).


Please note that this information is only required and obtained from you, should you wish to enrol for a Scholarship. The required information is however mandatory, should you wish to enrol for a scholarship. You will be able to pay for course attendance, should you not wish to take up a Scholarship and share your information.

Information that we obtain from you Why we need this information Who we may share this information with

Your Address

Your Contact Number

Your Race

Your Gender

Your Sector of Employment

This information is obtained for quality control and reporting purposes.

The South African Department of Higher Education and Training (DHET) requires the information of individuals enrolled in registered training courses in accordance with the Act and Regulation 16(4)(a).

The Broad-Based Black Economic Empowerment Amendment Act, 2013 (Act No. 46 of 2013) requires companies to report on empowerment and educational spend towards the education of historically disadvantaged individuals.

The Donor/Funder providing the Scholarship for enrolment in the medical education course may contact you as a quality control measure to confirm that a bona fide Scholarship was in fact awarded to you and that you enjoyed uninterrupted access to the subject matter and learning material. They may also wish to enquire whether you found the subject matter and quality beneficial.

The South African Department of Higher Education and Training (DHET).

The individual/institution responsible for developing the subject matter/medical education material.

The Donor/Funder providing the scholarship to enrol on in the Medical Education Course.

Last modified 11 January 2016

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